🍦More Than an Ice Cream Shop! ⭐Creating Memories Since Day One...

FAQs

Quality is at the heart of everything we do. We proudly serve super-premium ice cream that is locally made and sourced whenever possible, using high-quality ingredients to deliver exceptional flavor, texture, and freshness.

From our rich, creamy ice cream and handcrafted milkshakes to our sundaes and specialty treats, every product is carefully selected to meet our high standards. We believe great desserts start with great ingredients, which is why we're committed to offering premium-quality treats that our guests can taste in every bite.

Our focus on quality, combined with exceptional customer service and a fun, family-friendly atmosphere, is what makes Scoop's a favorite destination for creating sweet memories.


Our current hours can be found on our website, Google Business Profile, and social media pages. Hours may vary during holidays and special events.

We offer a wide variety of premium ice cream flavors, including classic favorites and unique specialty options. Flavor availability may vary throughout the year.

Yes! Unlike traditional soft-serve, our soft-serve is made from the same super-premium ice cream we proudly serve by the scoop. We specially soften our premium ice cream to create an incredibly smooth, creamy texture while maintaining the rich flavor and quality our guests love.

The result is a soft-serve experience that's richer, creamier, and more indulgent than typical soft-serve. It's one of the many ways Scoop's delivers a truly unique dessert experience you won't find just anywhere.

Absolutely! Our handcrafted milkshakes are among our most popular menu items. We offer both classic and specialty creations made with premium ice cream and high-quality ingredients.

Yes! In addition to ice cream and milkshakes, we offer smoothies, sundaes, floats, ice cream sandwiches, brownies, cookies, cakes, and other delicious sweet treats.

Yes! Scoop's offers catering services for birthdays, schools, corporate events, weddings, HOA events, fundraisers, community gatherings, and private parties. Visit our Catering page or contact us for more information.

We regularly cater events throughout Palm Beach County and the surrounding areas. Travel distance and event size may affect pricing. Contact us for a customized quote.

Yes. Our catering setup is flexible and can accommodate both indoor and outdoor events, depending on the venue and event requirements.

Yes! We offer delicious ice cream cakes that are perfect for birthdays, celebrations, and special occasions. Please contact us for availability and ordering information.

ALL Cakes are CUSTOM-MADE to Order and will require at least 48 hours Notice.

Yes! Scoop's gift cards make a perfect gift for birthdays, holidays, teacher appreciation, employee recognition, and any occasion worth celebrating. Gift cards are available to purchase at the shop, or a Digital Gift Card is available for Online Purchase. 

Yes! Join the Scoop's Club rewards program to earn points on purchases and redeem rewards on future visits.

We periodically offer dairy-free and other specialty options. Please ask a team member about current selections and ingredients.

YES! Some menu items may be gluten-free or gluten-friendly. Because ingredients and products may change, we recommend speaking with a team member regarding specific dietary concerns.

Yes! We typically offer a selection of vegan-friendly ice cream flavors for guests seeking dairy-free alternatives. Because our flavor offerings rotate periodically, available vegan options may vary.

We recommend calling ahead or asking a team member during your visit to learn about our current vegan selections. Our team will be happy to help you find a delicious option that fits your dietary preferences.

Many of the products we serve are sourced from manufacturers that produce Kosher-certified items. However, Scoop's Ice Cream & Milkshake Bar is not a Kosher-certified establishment, and most, but not all products we offer are Kosher-certified.

If you have specific dietary or religious requirements, please speak with a member of our team during your visit. We will be happy to provide ingredient and product information whenever available to help you make an informed choice.

Absolutely! Scoop's was created to be a fun, welcoming destination where families, friends, and neighbors can gather and enjoy sweet treats together.

Visit our Careers page. We're always looking for energetic, friendly, and dependable individuals who love creating great guest experiences.

Send a Message

An email will be sent to the Management Team.